Privacy policy

Last updated: October 23, 2026

This policy explains how White Rock Company collects, uses and protects the personal data of visitors and clients, in compliance with Brazil's General Data Protection Law (Law No. 13,709/2018 — LGPD).

1. Data we collect

• Sign-up and contact: name, company, email, phone/WhatsApp, and your contact on the platform you choose for the support group.
• Payment: processed by Stripe. We do not store your full card details; we only receive information such as your name, email, subscription status and the last digits of your card.
• Requests: the information and files you send through the client area so we can deliver the services.
• Bookings: the date, time and contact details you provide when booking a call.
• Browsing: technical and usage data, such as pages visited, actions on the site, browser and device, to keep the website running and secure and to measure our marketing results.

2. How we use it

• To provide the services you subscribed to and respond to your requests;
• To process payments and manage your subscription;
• To set up your support group and communicate with you;
• To send important notices about your account, billing and changes to our terms;
• To comply with legal and tax obligations.

3. Who we share it with

We only share data with providers needed to run the service, such as Stripe (payments), Netlify (website hosting and forms), Umami, Meta and Google (audience measurement and ads) and the messaging platform you choose for your group (for example, WhatsApp or Slack). We do not sell your personal data.

4. Storage and security

We keep data for as long as needed to provide the services and meet legal obligations. We use secure connections (HTTPS) and providers with recognized security standards. Some client area data may be stored in your own browser so the page can work.

5. Your rights

You may at any time request confirmation of and access to your data, its correction, deletion or portability, or withdraw your consent, under the LGPD. To do so, email contato@whiterock.company.

6. Cookies

Besides the features essential for the website to work, we use Umami (a cookie-free analytics tool that does not identify you personally) to count visits and actions on the site. We may also use the Meta Pixel and Google Analytics to measure visits and the actions taken on the site (for example, clicking to subscribe, booking a call or starting a subscription) and to improve our ads. These tools may use cookies and receive data such as pages visited, device and approximate location. You can limit this tracking in your browser settings, in your Meta ad preferences (facebook.com/adpreferences) and with the Google Analytics opt-out add-on (tools.google.com/dlpage/gaoptout). Third-party platforms, such as Stripe at checkout, may also use their own cookies under their own policies.

7. Contact

Questions about this policy or your data: contato@whiterock.company. This policy may be updated; the version in effect is always the one published on this page.